Gateway Features

Languages The payment gateway is available in 24 languages: Bulgarian Croatian Czech Danish Dutch English Estonian French Finnish German Greek Hungarian Italian Lithuanian Latvian Norwegian Polish...

By setting the payment expiration, you set the amount of time for the customer to complete the payment. The payment expiration time can be set between 30 minutes and 7 days. A shorter period is particularly suitable for sales of services or goods w...

The payment gateway can be displayed over the e-shop website (iframe). The customer is not redirected to the payment gateway, but instead the payment gateway is displayed directly in the shopping cart or over your website in a pop-up window. The ma...

With recurring payments, it is possible to automatically debit money from a customer's bank account after they have authorized the initial payment and granted consent to recurring payments. It can be used for instance for subscriptions to services,...

You can use the payment link when a customer places an order via email, chat, phone or other means outside your e-shop or when you need to modify an order that has already been placed. You generate the link in the client portal under Payment >...

Pre-authorisation is a temporary blocking of funds on the cardholder's account. From the customer's point of view, this is a normal card payment at a payment gateway. Once completed, the amount is blocked, not charged outright.  The m...

A refund is a return of the amount paid in full or in part to the payer, the customer of the e-shop. It can be used when the payer returns the goods or service within the 14-day period, when compensating the payer for undelivered goods/services, re...

The payment gateway allows users to retry a payment if they failed to complete it the first time. In such a case, the buyer will be prompted to make further payment attempts, with the option of using another payment card or another payment method.T...

Payment cancellation is used when the customer cancels the order in the e-shop and does not wish to complete the payment. Cancellation of payment can be done using the API interface or in the Client Portal. You can find the cancellation button in t...

The payment reminder is used to remind the customer of an outstanding order. You can do this by using the payment link. The payment link for a specific payment can be found in the Client Portal in the transaction overview and in the details of ...

The Comgate payment gateway is designed for payments with accommodation portal cards. This feature is used by accommodation providers who showcase their offerings on one of the online booking platforms, such as Booking , Expedia , Agod...

As an additional service, we offer the option of setting your own payment gateway design. You can insert your own logo, set your own header text color, custom background color with the option to align the logo to the left or to the center. We al...

This feature applies exclusively to the card payment method. When using it, the customer does not need to write the card data to the payment gateway for further purchases in the same e-shop. It is advisable to offer the memorization of card data in...

Email notifications to payers inform your customer about the status of their payment and are essential for transparency throughout the process. They are designed to increase the success rate of completing payments. They allow the customer to easi...

E-mail notifications are messages to the merchant informing them of payments, billing, receivables or any errors on the payment gateway. Payment status The merchant receives information on the status of each payment initiated. Confirmed is th...