How to get a payment terminal

      How to get a payment terminal

        Article summary

        It's quick and easy - just follow three simple steps:

        1. Submit an inquiry

        Are you interested in a payment terminal? Fill out the form on our website, we will contact you and we will go through everything necessary to sign the contract electronically.

        2. Conclude a contract

        Data and documents required to conclude the contract:

        • Company name
        • ID number
        • address (street, house number, zip code, city, state)
        • contact details (email and phone number)
        • current account number
        • what goods or services you sell
        • name and address of the brick and mortar store
        • photos of the store (exterior and interior)

        Concluding a contract online

        To start the payment services, we will ask you for the following documents or information:

        • scan of 2 identity documents (ID card and 1 additional document) 
        • proof of ownership of the account where we will transfer funds 
        • an identification payment from the account to which we will transfer the funds
          • This payment of 1 CZK/0.1 EUR is automatically returned to the client's account after payment.
        • indication of the beneficial owner of the company
        • declaration of the country of origin of the business
        Payment institution
        The company Comgate a.s. is a payment institution that provides services based on a license from the Czech National Bank and is subject to special regulation under Act 370/2017 Coll. on payment systems and Act No. 253/2008 Coll. on some measures against the legalization of the proceeds of crime and the financing of terrorism. Therefore, we are obliged to verify the identity of the persons to whom we provide payment services.

        Sample contractual documents can be found here. After verifying all data, we will send you the contract via e-mail. 

        If you wish to conclude a contract other than online, please contact our customer support.

        3. Activate the terminal

        After concluding the contract, we will send the terminal to you by courier service. You can install it yourself by following these instructions. All you need is an internet connection using WiFi or mobile data.

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