How to get a payment terminal

It's quick and easy – just follow three simple steps:

1. Submit an inquiry

Are you interested in a payment terminal? Fill out the form on our website, we will contact you and we will go through everything necessary to sign the contract electronically.

2. Conclude a contract

Data and documents required to conclude the contract:

• Company name

• ID number

• address (street, house number, zip code, city, state)

• contact details (email and phone number)

• current account number

• what goods or services you sell

• name and address of the brick and mortar store

• photos of the store (exterior and interior)

Concluding a contract online

To start the payment services, we will ask you for the following documents or information:

• scan of 2 identity documents (ID card and 1 additional document) 

• proof of ownership of the account where we will transfer funds 

• an identification payment from the account to which we will transfer the funds

  • This payment of 1 CZK/0.1 EUR is automatically returned to the client's account after payment.

• indication of the beneficial owner of the company

• declaration of the country of origin of the business

Sample contractual documents can be found here. After verifying all data, we will send you the contract via e-mail. 

If you wish to conclude a contract other than online, please contact our customer support.

Terminal Purchase

The terminal can be rented for a monthly fee or purchased. In the case of purchase, no monthly rental fee is charged and the terminal remains yours even after any termination of the contract.

A 1-year warranty for manufacturing defects is provided for purchased terminals.

You can find the price of terminals in the currently valid price lists.

3. Activate the terminal

After concluding the contract, we will send the terminal to you by courier service. You can install it yourself by following these instructions. All you need is an internet connection using WiFi or mobile data.