Documentation Index

Fetch the complete documentation index at: https://help.comgate.cz/llms.txt

Use this file to discover all available pages before exploring further.

Payment Link

Prev Next

You can use the payment link when a customer places an order via email, chat, phone or other means outside your e-shop or when you need to modify an order that has already been placed.

You generate the link in the client portal under Payment → Payment link. You can then send it to the customer via email, chat, messenger or even SMS. The customer can then use it to access the payment interface of the payment gateway to make the payment.

You will be notified about the payment's successful completion via email or the API protocol, if you requested this option when generating the payment link.


Payment Reminder

You can also use the payment link to remind the customer of an unpaid order. The payment link for a specific transaction can be found in the Client Portal in the transaction overview and in the detail of the individual payment. 

You can also use automated notifications to remind the payer of pending payments.