Permitted countries
We provide payment terminals to entities doing business in the Czech Republic and Slovak Republic.
High-risk areas
The sector of payment services is regulated by the Czech National Bank, Ministry of Finance and by rules of the Visa and Mastercard payment associations. Below we list the risk areas that require a special approach and for which different terms and conditions apply.
High-risk areas are not prohibited but before concluding a contract, they must undergo special screening. The contract for payment services in these areas may differ from a standard contract.
Segment | Specific risk areas within the segment |
Travel agencies, air tickets, tickets, accommodation | Travel agencies |
Tour operators | |
Sale of air tickets, boat tickets (Steamship and Cruise Lines) | |
Ticket sales, tickets for one-off events | |
Accommodation facilities (manual card entry, pre-authorisation) | |
Covid-19 | Covid-19-related products |
Erotica, pornography | Erotic aids, including a small number of films on media (not online downloads), dating sites |
Financial services, investments, real estate, gold and commodities | Trading in high-risk commodities (investment gold, investment coins, investment bullion and other precious metal products, precious metals, oil and gas, gold and gold dust, urea, diamonds and other commodities) |
Advisory services - financial, betting, investment, etc. | |
Financial institutions, securities dealers, investment funds | |
Insurance sale | |
Exchange offices | |
Arranging a payment transaction (e.g. a bill or credit order paid by card, a peer to peer or card to card transaction, etc.) | |
Zlatnictví a klenotnictví | |
Gambling, betting, lottery | Casinos, arcades, gambling, betting, lotteries |
Cryptocurrencies and electronic money | Recharge, purchase and redeem anonymous electronic money (e.g. prepaid cards) |
Hemp seeds | Cannabis (marijuana) seeds for cultivation |
Medicines, dietary supplements, nutritional advice | Dietary supplements |
Pharmacies | |
Products containing CBD, regardless of concentration | |
Diet and nutrition counselling | |
Non-profit organizations, charity, fundraising, crowdfunding | Neziskové organizace, charitativní činnost |
Crowdfunding, crowdfunding servers | |
Other services | Taxi services, courier services |
Divination services (astrology, horoscopes, numerology) | |
Trade and storage of toxic substances with environmental impact | |
Membership payments, subscriptions to clubs, groups | |
Slevové servery | |
Pyrotechnics | Sale of fireworks |
Tobacco accessories | E-cigarettes, vaporizers |
Weapons and ammunition | Weapons, except category D weapons (see Act No. 119/2002 Coll. on Firearms and Ammunition) |
Do you have a pharmacy?
To activate a payment gateway, you need to provide special certification for pharmacy activity and prove the existence of your physical shop.
Are you a tour operator?
To activate a payment gateway, you need to provide special certification as well as bankruptcy insurance.
Prohibited areas
The list of prohibited areas is based on the rules of card associations and can be further supplemented. Card payment is not possible for the areas listed below.
Segment | Specific risk areas within the segment | ||
Erotica, pornography | Pornography, erotic webcams (Sale of works that stimulate the sexual urge while crossing the socially accepted line of decency) | ||
Sex dolls | |||
Dating sites offering erotic services, companion, escort services | |||
Financial services, investments, real estate, gold and commodities | Real estate business (real estate agents) | ||
Cryptocurrencies and electronic money | Crypto assets (exchange platforms - exchanges/exchanges, wallet providers (electronic wallets), currency miners, inicial coin offering, traders using completely anonymous cryptocurrencies as objects of exchange - Dash, Monero) | ||
Medicines, dietary supplements, nutritional advice | Kratom | ||
Marketplace | Web portals that mediate the sale of goods of other companies or persons, online marketplaces | ||
Addictive substances, alcohol, tobacco | Shops selling narcotics, narcotic substances, e.g. Poppers, drug portals, marijuana coffee shop | ||
Other illegal activities | All illegal activities according to the legislation in force in the Czech Republic, sale of goods and services that violate European Union legislation | ||
Other services | Telemarketing - Selling and offering services via SMS and telephone outreach | ||
Political parties, churches, sects | Funding of political parties including extreme left and extreme right, religious sects | ||
Storage, downloads, data services, software licenses and credits | Activities that are reasonably suspected of infringing or enabling the infringement of intellectual property rights and copyright, e.g. illegal downloading of audiovisual works, public storage of computer games, music, etc. | ||
Pawnbrokers | Persons authorised to trade in second-hand goods or to accept goods as collateral (bazaars, pawnbrokers) | ||
Weapons and ammunition | Weapons, except category D weapons (see Act No. 119/2002 Coll. on Firearms and Ammunition) | ||
Mediation of purchase, resale of goods | Arranging purchases from Asian traders (counterfeit products, half a year delivery time, etc.) | ||