Documentation Index

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Permitted Countries and Services

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Permitted countries

We conclude a payment services contract with businesses from Czechia and Slovakia. Businesses from other countries are subjects of individual assesment.

High-risk areas

The sector of payment services is regulated by the Czech National Bank, Ministry of Finance and by rules of the Visa and Mastercard card associations. Below we list the risk areas that require a special approach and for which different terms and conditions apply. This concerns payment by card. 

Segment

Specific restricted areas in the segment

Travel agencies, flight tickets, admission tickets, accommodation

Travel offices

Sale of flight tickets, boat tickets (Steamship and Cruise Lines)

Ticket sales, tickets for one-time events

Accomodation (manual card entry, pre-authorization)

COVID-19

Products related to COVID-19

Erotica, pornography

Erotic aids, incl. a small number of movies on media (not online for download), online dating

Financial services, investment, real estate, gold and commodities

Trade in high-risk commodities (investment gold, investment coins, investment ingots and other precious metal products, precious metals, oil and gas, gold and gold dust, urea, diamonds and other raw materials)

Consulting services - financial, betting, investment, etc.

Financial institutions, securities traders, investment funds

Sale of insurance

Payments mediation (e.g.. cheques, payment orders paid with card, peer to peer or card to card transactions)

Goldsmithing and jewelry

Gambling, betting, lotteries

Casinos, games rooms, gambling, betting games, lotteries

Cryptocurrencies and electronic money

Recharging, purchase and exchange of anonymous electronic money (e.g. prepaid cards)

Medicines, food supplements, nutritional advice

Food supplements

Pharmacies

Products containing CBD

Dietary and nutritional advice

Addictive substances, alcohol, tobacco

Alcohol

Non-profit organizations, charities, collections, crowdfunding

Non-profit organizations, charitable activities 

Crowdfunding, crowfunding servers

Other services

Taxi services, courier services

Used clothing store, second hand

Divining services (astrology, horoscopes, numerology)

Trade in toxic substances with an impact on the environment and their storage

Payments for membership, subscription to membership in clubs, groups

Online dating

Discount servers

Pyrotechnics

Sale of fireworks

Storage, downloads, data services, SW licenses and credits

Sales of software licenses, game and other digital licenses, codes and keys, all electronic products and services delivered to the customer immediately after payment, including online courses

Tobacco accessories

Pipes, papers, etc.

High-risk areas are not prohibited, they are subject to special check before the contract can be concluded. With high-risk areas, the payment services contract may differ from a standard one.

Do you have a pharmacy?

To activate a payment gateway, you need to provide special certification for pharmacy activity and prove the existence of your physical shop.
     

Do you have a travel agency?

To activate a payment gateway, you need to provide special certification for travel agency activity, as well as bankruptcy insurance.

Prohibited areas

The list of prohibited areas is based on the rules of card associations and can be further supplemented. Card payment is not possible for the areas listed below.

Segment

Specific restrticted areas in the segment

Travel agencies, flight tickets, admission tickets, accommodation

Travel agencies

Erotica, pornography     

Pornography, erotic webcams (sale of works that stimulate the sexual urge while crossing the generally accepted boundaries of decency in society)

Sex dolls

Dating with the offer of erotic services, companions, escort services

Financial services, investment, real estate, gold and commodities

Real estate business (real estate agents)

Exchange offices

Cannabis seeds

Seeds of cannabis (marijuana) for growing

Cryptocurrencies and electronic money

Crypto assets (exchange platforms-exchange offices, electronic wallets), currency miners, initial coin offering, traders using completely anonymous cryptocurrencies as the subject of exchange – Dash, Monero)

Medicines, food supplements, nutritional advice

Kratom

Marketplace

Web portals that mediate the sale of goods of other companies or persons, online marketplaces

Addictive substances, alcohol, tobacco

Drug stores, drug portals, marijuana coffee shops

Tobacco industry

Other illegal activities

All illegal activities according to the valid legislation of the Czech Republic, sale of goods and services that violate the legislation of the European Union

Other services

Telemarketing - Sales and offer of services via SMS and telephone contact

Political parties, churches, sects

Funding political parties including the extreme left and the extreme right, religious sects

Storage, downloads, data services, SW licenses and credits

Activities which are reasonably suspected of infringing on or allow the infringement on intellectual property rights and copyrights, such as illegal downloading of audiovisual works, public storage of computer games, music, etc.

I-cloud portals, rental of remote servers, webhosting, providing free websites

Sales and provision of telecommunications services, data services and the internet

Tobacco accessories

E-cigarettes, vaporizers

Pawn shops

Persons authorised to trade in second-hand goods or to accept goods as collateral (bazaars, pawnbrokers)

Weapons and ammunition

Weapons, except for category D weapons (see Act No. 119/2002 Coll. on firearms and ammunition)

Mediation of purchase, resale of goods

Mediation of purchase from merchants in Asia (fake products, delivery time six months, etc.)