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Setting a fixed IP address for the terminal
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    Setting a fixed IP address for the terminal

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      Article summary

      To ensure the POS system can communicate with the terminal, it is necessary to set a fixed IP address for the terminal on the local network. This is because most Wi-Fi routers have dynamic IP address allocation (DHCP server) enabled by default, which can cause the IP address to change and require updating on the cash register. To prevent this situation, it is recommended to assign a static IP address to the terminal on your local network. This will ensure that the terminal's IP address remains constant. 

      You can assign a static IP address in two ways:

      Configuring IP address at the network router level

      In the network router settings, you can typically specify the IP address that a particular device should receive based on its physical MAC address.

      To determine the physical MAC address of a terminal for a Wi-Fi wireless connection, follow these steps: 

      1. Click on the Settings icon (cogwheel),

      2. Select the Phone Information tab (at the end of the menu). 

      3. Click on the Status tab, then click on the Wi-Fi MAC Address tab.

      4. Enter this MAC address into your router's configuration. 

      Setting a fixed IP address directly in the terminal

      This option may cause issues if the terminal is assigned the same IP address as another device on the network. To set a fixed IP address directly in the terminal, it is important to consider other parameters of your network to ensure correct configuration.

      There are two ways to set a fixed IP address on the terminal, depending on how the terminal is connected to the Internet.

      The terminal is connected via WI-FI

      N5 Move/ N5 Fix

      1. Click on the Settings icon (gear wheel).

      2. Select the Wi-Fi tab, then long press on the name of the network you are connected to.

      3. Select Edit Network from the menu.

      4. Click on Advanced options.

      5. Under the IP Address Settings tab, change DHCP to Static.

      6. Enter the appropriate fixed IP address, gateway, and any other relevant network information.

      N80 Move/CT20 Fix

      1. Click the Settings icon (gear wheel).

      2. Select the Network & Internet tab.

      3. In the Network & Internet window, click the Internet tab.

      4. In the list of networks, select your Wi-Fi network and click the gear wheel.

      5. In the Network details window, click the pencil icon (Edit network).

      6. In the following window, scroll down to the bottom of the window.

      7. Click Advanced options.

      8. In the IP settings tab, go to the IP settings field.

      9. In the IP settings field, change the selection from DHCP to Static.

      10. Fill in your chosen fixed IP address, gateway, and all other details valid for your network.

      The terminal is connected via WI-FI

      N5 Fix

      1. Click on the Settings icon (gear wheel).

      2. Select the Ethernet tab.

      3. Click the Ethernet Configuration tab. (Note: The Ethernet connection must be in the On state to open the tab.)

      4. In the Configure Ethernet device window, under Connection Type, select Static IP.

      5. Fill in the selected fixed IP address, gateway, and any other information applicable to your network.Pevna IP adresa ENG.png

      CT20 Fix

      1. Click the Settings icon (gear wheel).

      2. Select the Network & Internet tab.

      3. Select the Ethernet tab.

      4. Click the Ethernet configuration tab. (Note: To open this tab, the Ethernet connection must be switched On).

      5. In the Configure Ethernet device window, select Static IP in the Connection Type section.

      6. Fill in your chosen static IP address, gateway, and all other details valid for your network.

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