Recurring Payments

      Recurring Payments


        Article Summary

        With recurring payments, it is possible to automatically debit money from a customer's bank account after they have authorized the initial payment and granted consent to recurring payments. The benefit of recurring payments is the option of choosing amount and debit interval. It can be used for instance for subscriptions to services, sponsorship donations, etc.

        Payment from the customer's perspective

        Before the actual payment, the payment terms are presented to the customer. The payment terms explain what amount will be debited, how often and for how long. 

        If the customer agrees, they are redirected to the payment gateway. There they complete the required card data. Each subsequent payment is made without his intervention until the agreed time.

        Activation

        In the first step, you will record the customer by registering and then logging in with a name and password.

        Before the first payment, the customer is informed of the terms of payment. The customer is informed that this is a recurring payment with the amount charged at regular intervals until a certain time. In order to agree to the periodic deduction of recurring payments, we recommend creating a checkbox with acceptance of the terms and conditions. After obtaining consent, you set a recurrence period with the initial payment and deduct further payments yourself without the customer's participation - they do not access the payment gateway again.

        Recurring payments are subject to the terms and conditions of the VISA and Mastercard card associations, so the following rules must be observed:

        1. Inform the customer of the terms and conditions of the recurring payment
        2. obtain the customer's consent to regular debits
        3. after each charge, send the cardholder a receipt confirming the payment
        4. inform the customer of any change for the next charge. The change may be in the amount charged or the frequency of the charge.

        In order to make a recurring payment, the e-shop needs to make minor adjustments to the integration. For more information, please refer to our API documentation.

        The card memorization feature refers to the card payment method. Information on pricing and billing can be found here.

        This feature is available upon request and is subject to Risk Management approval. If you are interested, please contact our customer support.


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